GDPR Policy - Equity Release

At Equity Release, we are committed to protecting the privacy and personal data of our clients and website visitors.

This GDPR Policy outlines how we collect, use, and store personal data in compliance with the General Data Protection Regulation (GDPR).

Data Collection

We collect personal data from clients and website visitors to provide our services and respond to enquiries. This data may include names, contact details, payment information, and other relevant information necessary for our services.

Data Usage

We use personal data for the following purposes:

To provide our services, including installation and support.
To respond to enquiries and offer customer support.
To communicate with clients regarding agreements, invoices, and relevant matters.
To comply with legal obligations.

Data Storage and Protection

We securely store personal data and retain it only as long as necessary to fulfil its purpose. Equity Release implements appropriate measures to protect personal data from unauthorised access, alteration, disclosure, or destruction.

We may share personal data with trusted third-party service providers who assist in delivering our services and running our business operations. These providers are required to use the data only for the specified purpose and ensure its security.

Data Subject Rights

Under GDPR, individuals have the right to access, correct, and delete their personal data, as well as the right to restrict or object to its processing. We will respond to such requests in line with GDPR requirements.

Data Breach Notification

In the event of a data breach that risks individuals’ rights or freedoms, we will notify the affected individuals and relevant authorities within 72 hours of becoming aware of the breach.

Updates to This Policy

Equity Release may update this GDPR Policy as required by changing legal obligations or business practices. We will notify clients and visitors of any significant changes.

If you have any questions or concerns about this GDPR Policy or how we handle personal data, please contact us using the enquiry form provided.